“We woke up in the morning and my boyfriend had bed bug bites all over his arms and shoulder. We looked at the bed and within a few minutes we saw two and left as quickly as possible to get home. We sprayed our luggage and my purse threw away my shoes and are currently washing the laundry for the 2nd time. I've heard they are really hard to get rid of so I'm hoping we did everything right to avoid bringing them in our homes and won't have anymore problems.”

“I was awoken by bedbugs in the middle of the night. I told the owner, but he refused to do anything about it. We brought the bugs home in our suitcases not knowing any better at the time. I have spent weeks trying to get rid of them in my home. The owner and chain refuse to compensate me for the money I have spent trying to get rid of them. Bugs have bit my entire family, including my 3 yr. old daughter. ”