Wyndham Garden Hotel - Times Square South

341 W 36th Street, New York City, NY 10018 United States

$107
Avg. Price


Bed Bug Warning

Most Recent Bed Bug Reports:

Submitted by "Raveable User" on 2011-06-22
Date of Stay: 2011-06-20 | Room: 604

“I stay at this hotel on business about once a month, and have been mostly pleased with the experience. However, I woke up Tuesday, ran off to a client meeting. Around lunch, I noticed that my legs were itchy. When I had a moment, I looked under my pants legs and found several red welts. They are consistent with some kind of bite--and after looking online and comparing with photos of bed bug pictures, they are consistent. I would urge the hotel to look into this matter immediately. As of now, my company has placed a freeze on booking colleagues or clients at this property until this issue is resolved.

I tried to contact Wyndham customer service yesterday and after being on hold for an hour waiting for a customer service representative, gave up. Hopefully this will encourage them to take an honest look at some sort of pest--likely bedbug--infestation.”

The Good:

  • Immaculately clean rooms.
  • Extremely comfortable beds.
  • Rooms are in great condition.
  • Excellent location.
  • No surprises during check-in and check-out.
  • Exceptional Service.

The Bad:

  • Rooms are too small for many guests.

Special Amenities:

  • Some rooms feature a terrace or balcony
  • Hotel has Bath & Body Works bath products
  • Hotel has a Starbucks in the Lobby
  • Seperate Walk-in Showers in Bathrooms
  • Flat Panel TV in Rooms

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There are 2 other hotels with better quality and 2 with a cheaper price near this hotel:

Wyndham Garden Hotel - Times Square South
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Hilton Garden Inn New York West 35th
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Last updated: February 3 2012

The Bottom Line:

The Wyndham Garden Hotel Midtown Convention Center is a few blocks from Penn Station and close to Madison Square Garden. Guests recommend trying out the Korean restaurants on 32nd Street. Reviewers found the rooms small, whilst loving the beds with thick comforters and plenty of pillows. They also liked the bathrooms, which are well laid out with large showers and good water pressure. Rooms have king sized beds, flat screen televisions and coffee makers. Service was complimented, especially for extra touches like relaxing music in the rooms and the loan of corkscrews if needed. The bar was seen as excellent, but some found it over priced even for New York. There are computers available in the lobby for the use of guests.

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Raveable Rating:

based on 716 reviews from 4 sources:
  • 716 reviews
  • 69 reviews

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