“We stayed on April 15 and 16th. My husband and I woke up the first morning with bed bug bites. I had bites on my arm and he on his back, they were very itchy, red and in a line. I had checked the room and found nothing. We reported it to the hotel and they moved us to another room and bought us new luggage. We washed our clothes and threw out our luggage and much more. The hotel checked the room and said there were no bugs. Since they are small, nocturnal and only come to your body heat and breath, the bites seem to be the tell tale sign. Very disturbing! The new room was fine.

The hotel staff were all so kind, understanding, sympathetic and did everything possible to make us feel comfortable in a very uncomfortable situation. They bought us dinner to help us calm down. This is not their fault but it's a terrible experience and I hope we did not bring them home. Again the staff was so kind and helped us through this.”