“My daughter and I arrived at 4 pm on July 5. We finally checking in at 6 pm. We stayed 3 nights. At first I thought there must be a mosquito in the room, but after the third night, with more bites every night, I was appalled to think that this could be bed bugs. I had multiple lines of itchy red bumps on my arms and legs. I still have small scars.

The 13 year-old hotel needs a serious remodel. The carpet in the hallway from the elevator to my room is completely stretched out. We tripped every time to and from our room. I had housekeeping replace 2 (of the flattest) pillows on our beds. I could stack all 3 and still not get a 4-star hotel-quality pillow. The bedding is worn out and the mattress pad is lumpy. The towels left white fuzz on our bodies and in our hair after every shower. The chairs on the balcony are ripped and worn out.
The outside is still beautiful. Our only trip this year, and such dissappointment.”